Product
AI answers
AI answers visitors from your knowledge base with source citations, hands off to a human agent when needed, and runs on your own OpenAI-compatible provider.
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Answers from your knowledge base
Build a knowledge base from manual articles and URL imports. AI answers visitor questions from it, grounded in what your team already knows.
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Source citations
Every AI answer cites the knowledge base sources it draws from, so visitors can verify the answer and agents can check it.
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Human handoff
The AI hands the conversation to a human agent when a visitor asks, when a tool call requires it, or when its confidence in the answer is low.
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Your provider, your key
Each workspace connects its own OpenAI-compatible provider with a bring-your-own API key, encrypted at rest and never exposed.
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Included on Growth and Professional
AI answers are included on the Growth and Professional plans, with 100 and 500 AI sessions per billing period.